The Challenge: The NDIA, a national agency responsible for supporting Australians with disabilities, faced challenges in delivering consistent and effective services to its participants. Our Approach: As Director of Service Reform, I led the establishment of a National Co-design Centre of Excellence to improve services to 450,000 scheme participants. I also advocated for a financial […]
Improving disability services Read More »
The Challenge: The gap between the curatural world of art and museusms and the everyday human was growing. A group of like minded leaders from world-reknowed institutions believed their survival was dependent on remaining relevant and connected to the communities they serve. Our Approach:We designed and delivered a two day symposium of international delegates. From 20
Enabling global art engagement Read More »
The Challenge: The Coronavirus Pandemic demonstrated first hand, the precarious position insecure workers face on a daily basis. In Australia, Casual workers often lacked access to paid sick leave, forcing them to choose between their health and their livelihood. Our Approach: We led the end-to-end development, management, and evaluation of the $247 million Sick Pay Guarantee pilot program,
Evaluating improved employment rights Read More »
